XBox 360 Hardware Failure

Thorpe · 11-27-2006, 08:44 AM

I was wondering if anyone has had this problem. Last week I go to turn on my 360 and three of the four lights around the power button are blinking red. I contacted Microsoft and after following their instructions to no avail, I have to send it into them to fix it. I was just curious if anyone else had this problem. I am going to take it into Best Buy since I got the replacement plan so I don't have to wait for the new box to get sent to me.

Eomer · 11-27-2006, 09:06 AM

Had that happen the first time I turned on my third original Xbox, the green light came on as red (didn't even know they could do that!). The 4th worked great, though!

Delenar · 11-27-2006, 10:31 AM

Yea, the dreaded three red lights.

Had this happen to me and had to send back my 360 for repairs at my cost. I guess they were repairing for free any 360s manufactured before 2006. My manufacture date was 1/16/2006 leaving me shit out of luck though. Took a few weeks and I got it back, now 3 months later I'm having all sorts of trouble with games freezing.

Literally every game i've played in the last month has frozen on me at least once. Call of Duty 3 I can't even play because it freezes on every single mission. I called Xbox Support and they are suggesting I send it back in for additional repairs.

It really bugs me because I really enjoy the system, but all these little technical problems are starting to add up. I guess I'm one of the unlucky ones as it seems like most people don't have these issues.

Eomer · 11-27-2006, 10:50 AM

Do you have "bad" power in your neighbourhood? I know my office's power eats a fax machine, microwave, coffee machine or computer P/S pretty much once a year.

kcxiv · 11-27-2006, 11:04 AM

I Had the red light onmy original xbox, i heard it was the MB or bios that gave out. Had to buy another.

kedwyn · 11-27-2006, 11:04 AM

you bet, happened on my first 360 and when I shipped it to them they sent a new one overnight. Might have been refurbed but who cares as its now working perfectly for a good bit now. (naturally it will break now that I said this)

Thorpe · 11-27-2006, 12:26 PM

I am hoping I can just take it to Best Buy and utilize the replacement plan so I can get back to playing right away. It's going to be a bitch to get to where I was in GoW on insane mode. Bah.

Hachima · 11-27-2006, 12:29 PM

I had that problem on my first gen 360. At first I could power it on for 10 min and let the red lights blink and then it would start start up if I tried restarting it. That didn't last too long and it started not working at all. This was about a month ago. I didn't extend my warranty with MS and they sent me a pre-paid shipping box and did the repair for free. My manufacture date was before 2006 (11-11-2005)

Akileese · 11-27-2006, 01:19 PM

Quote:

Originally Posted by Thorpe

I was wondering if anyone has had this problem. Last week I go to turn on my 360 and three of the four lights around the power button are blinking red. I contacted Microsoft and after following their instructions to no avail, I have to send it into them to fix it. I was just curious if anyone else had this problem. I am going to take it into Best Buy since I got the replacement plan so I don't have to wait for the new box to get sent to me.

You sir have the red ring of death. It's been around since day one

xKALECx · 11-27-2006, 06:22 PM

Quote:

Originally Posted by kedwyn

you bet, happened on my first 360 and when I shipped it to them they sent a new one overnight. Might have been refurbed but who cares as its now working perfectly for a good bit now. (naturally it will break now that I said this)

Same story here. Started with freezing every now and then and became more and more frequent. Then boom. At least MS got a new one to me in days at no charge.

Linbog · 11-28-2006, 11:02 AM

Quote:

Originally Posted by Thorpe

I am hoping I can just take it to Best Buy and utilize the replacement plan so I can get back to playing right away. It's going to be a bitch to get to where I was in GoW on insane mode. Bah.

Try returning it without the HD, or find a friends Xbox and copy all your saves to a memory card.

Jubee · 11-28-2006, 11:07 AM

Make sure you tell them you have a premium pack though. Out of all the people I know with a 360, only one had problems. He sent it back without the hard drive and they sent him back a brand new premium pack, HDD and all.

FanBuss · 11-28-2006, 11:28 AM

Whats the warranty on a new 360 premium anyways?

makist · 11-28-2006, 11:37 AM

I actually work for the Geek Squad at Best Buy and oversee a lot of returns. What we typically do if the customer is concerned about it is allow them to remove their old HDD and return the new one with the old unit, unless of course the problem is with the HDD.

Thorpe · 11-28-2006, 11:52 AM

Quote:

Originally Posted by makist

I actually work for the Geek Squad at Best Buy and oversee a lot of returns. What we typically do if the customer is concerned about it is allow them to remove their old HDD and return the new one with the old unit, unless of course the problem is with the HDD.

Will they ask me if I called Microsoft about the problem? I e-mailed and called Microsoft, I just don't feel like waiting for them to get my XBox360 and then wait to get shipped a new one. Also, should I ask if I can keep my old HDD and test it out or will they offer me that option?

11-27-2006, 12:29 PM	#8 (permalink)
Hachima Registered User Join Date: Oct 2004 Posts: 1,698	I had that problem on my first gen 360. At first I could power it on for 10 min and let the red lights blink and then it would start start up if I tried restarting it. That didn't last too long and it started not working at all. This was about a month ago. I didn't extend my warranty with MS and they sent me a pre-paid shipping box and did the repair for free. My manufacture date was before 2006 (11-11-2005) Last edited by Hachima : 11-27-2006 at 01:14 PM.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

11-27-2006, 09:06 AM	#2 (permalink)
Eomer You mean I can change this? Neat! Join Date: Feb 2002 Posts: 9,810 +29 Internets	Had that happen the first time I turned on my third original Xbox, the green light came on as red (didn't even know they could do that!). The 4th worked great, though!

11-27-2006, 10:31 AM	#3 (permalink)
Delenar This was a triumph Join Date: Apr 2006 Location: Edmonton Posts: 517 +0 Internets	Yea, the dreaded three red lights. Had this happen to me and had to send back my 360 for repairs at my cost. I guess they were repairing for free any 360s manufactured before 2006. My manufacture date was 1/16/2006 leaving me shit out of luck though. Took a few weeks and I got it back, now 3 months later I'm having all sorts of trouble with games freezing. Literally every game i've played in the last month has frozen on me at least once. Call of Duty 3 I can't even play because it freezes on every single mission. I called Xbox Support and they are suggesting I send it back in for additional repairs. It really bugs me because I really enjoy the system, but all these little technical problems are starting to add up. I guess I'm one of the unlucky ones as it seems like most people don't have these issues.

11-27-2006, 10:50 AM	#4 (permalink)
Eomer You mean I can change this? Neat! Join Date: Feb 2002 Posts: 9,810 +29 Internets	Do you have "bad" power in your neighbourhood? I know my office's power eats a fax machine, microwave, coffee machine or computer P/S pretty much once a year.

11-27-2006, 11:04 AM	#5 (permalink)
kcxiv Manny, Manny, Manny Join Date: May 2002 Location: Central Valley, Cali Posts: 3,192	I Had the red light onmy original xbox, i heard it was the MB or bios that gave out. Had to buy another.

11-27-2006, 11:04 AM	#6 (permalink)
kedwyn Registered User Join Date: Jul 2006 Posts: 785	you bet, happened on my first 360 and when I shipped it to them they sent a new one overnight. Might have been refurbed but who cares as its now working perfectly for a good bit now. (naturally it will break now that I said this)

11-28-2006, 11:07 AM	#12 (permalink)
Jubee This is how I look when I post. Join Date: Apr 2003 Location: St. Louis, MO Posts: 2,626 +7 Internets	Make sure you tell them you have a premium pack though. Out of all the people I know with a 360, only one had problems. He sent it back without the hard drive and they sent him back a brand new premium pack, HDD and all.

11-28-2006, 11:28 AM	#13 (permalink)
FanBuss hates O RLY Join Date: Apr 2002 Posts: 1,378 -1 Internets	Whats the warranty on a new 360 premium anyways?

11-28-2006, 11:37 AM	#14 (permalink)
makist Registered User Join Date: Aug 2002 Location: Rodcet Nife Posts: 770 -2 Internets	I actually work for the Geek Squad at Best Buy and oversee a lot of returns. What we typically do if the customer is concerned about it is allow them to remove their old HDD and return the new one with the old unit, unless of course the problem is with the HDD.