VG sales numbers

[Draegan]

Originally Posted by Bongk

..tears..

Do you want a tissue for your wheeping vagina?

[Bongk]

are you just trying to be an asshole or were you born that way? He stated why he thought CS wasn't important at this time and I rebutted his arguement with my opinion and experience on how it is costing them subs.

Sorry i can't be as witty as your vagina monologue ... *rolls eyes*

[Draegan]

And what is your experience with the state of VG's customer service that makes the game lose subs? And don't quote 3 or 4 people from an internet forum saying they quit. I'm not saying it isn't happening but how do you form your opinion then?

We all know they couldn't stay in BETA longer. Yes they should of corrected these bugs sooner. You knew that when you bought the game, to say otherwise is just ignorant. With that said, I rather them higher 10 more debuggers and devs to clean said bugs up then higher 10 more GMs to listen to people whine about how they lost their corpse somewhere and can't get it back, when all they have to do is go to an altar and summon it.

Is that the best solution? Short term, no. Long term, yes.

[Bongk]

Originally Posted by Draegan

And what is your experience with the state of VG's customer service that makes the game lose subs? And don't quote 3 or 4 people from an internet forum saying they quit. I'm not saying it isn't happening but how do you form your opinion then?

They are not random internet people but actual friends who told me that cannot deal with being treated like that and have stopped playing since than. thats how.

We all know they couldn't stay in BETA longer. Yes they should of corrected these bugs sooner. You know that when you bought the game, to say otherwise is just ignorant.

Yes i knew it would be buggy, I did not know It would not have customer service. GM's were always fast and couteous in beta. Why did this chnage in live? What would make me assume it would be different in live?

With that said, I rather them higher 10 more debuggers and devs to clean said bugs up then higher 10 more GMs to listen to people whine about how they lost their corpse somewhere and can't get it back, when all they have to do is go to an altar and summon it.

And lose the experience which gets old when it happens again and again. I would rather them hire 10 of both. Their money issues are not my concern. Offshore customer service is cheap as fuck. As our guide programs, hell eq had people summoning my corpse and ressing me for free. Volunteer programs FTW

I guess we both disagree on what their business approach should be. This is the funnest game I have played in years. I am having a great time, really the only negative thing I can say is their customer service sucks badly. I am sorry if you cannot accept my opinion or hear someone bash your beloved VG. But i love it also and am paying them good money for a product. I do expect certain customer service as I do with any product I purchase.

I guess I have more patience than my friends, but not as much as you...

[Draegan]

I don't know what you're doing, but I've had only one corpse issue so far with my character, and I sucked up the exp loss and moved on. I guess I'm lucky. The few times I had to deal with GMs I had a reply within an hour. It would be silly to think any petition should be answered within 5 minutes with all the bugs and all the people playing.

I guess we have a different view on what the responsibilities of GMs really are. In a perfect world I guess all your problems would be fixed by GMs within 20 minutes of petitioning. I however understand what the state of the game is and accept it. I knew what I was getting into. I knew that when I signed up I would lose a butt load of exp due to glitches. Does that make it right? No. Should a game function like this in a perfect world? No. But I know what I signed up for so I have no reason to complain about it.

I'm not sure what you expected.

[Bongk]

Originally Posted by Draegan

I don't know what you're doing, but I've had only one corpse issue so far with my character, and I sucked up the exp loss and moved on. I guess I'm lucky. The few times I had to deal with GMs I had a reply within an hour. It would be silly to think any petition should be answered within 5 minutes with all the bugs and all the people playing.

All I am doing in zoning. It lags for like 15 seconds when it comes back I am in the middle of the zone i zoned into floating up in the clouds dead with no combat text or damage text of any kind in my chat.

I waited 10 hours one time and 6 hours the second time after Nino said he would talk to them about not being so strict right now. Both times I did not bitch about the wait really, I would have never said a word about the wait if they would have just helped me. I bitched that when they finally answered me thtye told me they cannot help with bug issues or return exp lost due to bugs. I never once said i expect 5 min repsonse what I do expect is help when i have waited in line with everyone else.

I guess we have a different view on what the responsibilities of GMs really are. In a perfect world I guess all your problems would be fixed by GMs within 20 minutes of petitioning.

Where did I say 20 minutes? All i expect is some resolution to the issue if it is within their power. I did not ask them to fix the bug or messs with code or anything of the sort, simply to summon my tomstone out of the clouds. To whcih i was told No.

I however understand what the state of the game is and accept it. I knew what I was getting into. I knew that when I signed up I would lose a butt load of exp due to glitches. Does that make it right? No. Should a game function like this in a perfect world? No. But I know what I signed up for so I have no reason to complain about it.

I signed up expecteing bugs also. But i expected if i lost buttloads of exp to obvisou in-game bugs that I would be reimbursed. I guess I was wrong.

I'm not sure what you expected.

I think I have made clear what I expected.

Out of curiosity if GMs are not there to help with untreivable corpses due to bugs with the game. What are they there for in your opinion?

[Draegan]

Thats why there are altars to get your corpse. I had to use that once or twice.

GMs are there to fix things that you don't have a chance of fixing. I don't know what this might be since I have not experienced a situation like this. Maybe something like your corpse being lost and the altar not working. Or maybe you're stuck somewhere and you can't recall or /stuck. Or maybe you're at the bottom of the dungeon and a named is spawning 10x every 30 seconds. Or maybe they are there to prevent exploits they are seeing. I don't know, shit like that. I'm not a GM so I don't know what the typical problem is in a game. I'm not an asstard so I don't run into problems very often, or if I do, I suck it up because it's much easier to recover what I lost myself than worrying about talking to a GM about it.

Oh yea, and the 20 minutes thing was just a random number under 1 hour I threw in there. I wasn't trying to quote you.

[Bongk]

ok, i guess we just have different opinions on the type of support we expect. Guess we are done here than. I am not going to change your mind and you are not going to change mine.

But this is a new concept to me every other game I have played EQ, EQ2, DAOC, WoW, AO The GM's would help with issues like this, not sure why we are stepping backwards now in terms of support.

I would gladly pay more cash for a server with superior GM support. Not a Legends type server but a server where you are guaranteed to have helpful and fast Customer Service for maybe 3-4 bucks more a month say 18.99 (premium GM servivce server). But than I guess the hat3rs would accuse them of making the game buggy to force people into paying more. I dunno....

[Kaxmax]

Originally Posted by Draegan

Thats why there are altars to get your corpse. I had to use that once or twice.

Sorry, the altars are not an acceptable answer. If it's a bug in the game due to something as simple as chunking the GM's should be authorized to reimburse experience.

I had the same thing happen to me that happened to Bongk. Luckily it was only once, if it happened to me multiple times my subscription would be canceled. I can deal with the bugs because they were completely expected, but if you're launching in that state your GM staff damn well better be able to help people in this situation.

[Draegan]

Well GMs should reimburse exp. but if they arn't it's not gonna make or break the game for me. I'm not gonna die multiple times to a single bug, because after it happens to me once, I'm not gonna pound my head against the wall and try to keep doing it.

[Bongk]

I didnt ask for a reimburse really, I asked for my tombstone to be summoned to me as it was floating in the clouds so i could click it and get the exp back myself.

you say you wouldnt take the action that caused the bug again after the first time. So i guess i should play in 1 zone forever and never zone to another zone?

[Kildace]

Originally Posted by Draegan

Well GMs should reimburse exp. but if they arn't it's not gonna make or break the game for me. I'm not gonna die multiple times to a single bug, because after it happens to me once, I'm not gonna pound my head against the wall and try to keep doing it.

... so you're just going to quit chunking?

I'm a VG subscriber and I love the game but I agree, if you launch in that state, the GMs should rez you no questions asked.

Edit: Beaten

[Kaxmax]

Originally Posted by Draegan

I'm not gonna die multiple times to a single bug, because after it happens to me once, I'm not gonna pound my head against the wall and try to keep doing it.

I'm surprised Bongk didn't think of that. Just don't zone/chunk!

Edit: Beaten twice.

[Draegan]

I've never had that issue so I guess I can't speak from experience.

[Bongk]

It has been about 4-5 days since it has happened so lets hope that bug is fixed *crosses fingers*

Now back to important issues, was blessed wind and kiss of whatever fixed for DSC last patch so we can heal others? Please say yes!!