VG sales numbers

[Camerous]

Awesome grats!

and um... when can I get that alpha character thing started?

[Greyform]

Originally Posted by Aradune Mithara

I can't get into specifics, but we are well over 100,000 and growing steadily every day.

Sweet news, Congratulations!

[Twobit Whore]

Originally Posted by tad10

Its hard to impossible to talk about whats fucked up and needs to be fixed and whats working and shouldn't be messed with with you guys around.

It seems to me that CS is a pretty important thing that could be fucked up, and from many accounts is very subpar in Vanguard currently. Oh sorry, that is something negative about your precious... can't have that. Must come sit on nuts to make them go away!

[kcxiv]

Originally Posted by Twobit Whore

Seriously, just put me on ignore. You are far worse than I am. If you read the post, you will see that the topic is the effect of good/bad customer service on the long term health of a game. I don't need to play a shitty ass game with shitty ass support to know that fucking over your customers (or at least allowing your customers to get fucked over and not doing anything about it) is a surefire way to drive them off. But you keep playing that 'you don't sub to VG so you can't even acknowledge it's existence' card.

I havent got fucked over, have gotten a few group disconnects and a few mob warps, but other then that, for me 50 bucks well spent. Sorry Brad pissed in something you ate.

[Mkopec1]

Originally Posted by Twobit Whore

It seems to me that CS is a pretty important thing that could be fucked up, and from many accounts is very subpar in Vanguard currently. Oh sorry, that is something negative about your precious... can't have that. Must come sit on nuts to make them go away!

Buggy game + 10K noobs spamming petitions = Shitty CS /shrug

[vynde]

Originally Posted by Mkopec1

Buggy game + 10K noobs spamming petitions = Shitty CS /shrug

bug fixing is more important than CS. without the bugs there wouldnt be a need for alot of CS

[Eomer]

The two are independent of each other, in terms of the company's resources. They aren't pulling GM's off CS to do code debugging, or getting Ryan Elam to summon bugged corpses or something.

[EmiliaEQ]

Originally Posted by kohl

I'm curious where you get 200-300k from.

You did not read me correctly :

If Sigil gets their shit right, and finishes well the "Paying Beta".
In 6 month we can expect descend Subs around 200-300k.

Still i find the 100kish pretty decent.

And we just got confirmation from Aradune 100K+ subs.



As for the customer service :
Krieg Flammehammer 24h without a corpse (completely naked)
Emilia Flammehammer 4h without a corpse
(i had said in the petition low priority all my gear is soulbound)

So far no reason to complain for the customer Service.
I'm having more fun than i ever had in Mc WoW.

But class balance + bugs = WAY TOO MANY....
Still improves every day.

[Faelor]

Not that I've had to use it on my 31 Ranger a lot, but summon corpses at the Alter for the win

I really do think the death penalty in the game is well balanced. As you get more levels it stings a bit more given how much exp you need to level. I have a few guildmates who are about to hit 40 within a couple hours (all night grind sessions is how we roll), and man it stinks if their ISP crashes and they die or something. But compared to all the other MMOs out there it is one of the best aspects of the game. Not being able to recover a tombstone to get that precious exp past level ~25 bites though. About 98% of my guildmates who have some sort of tombstone problem just summon it and keep grindin' and a questin'

While CS has nothing to do with fixing code bugs, I would say it is more of a priority than having a GM come down and summon your corpse when you can do it at an alter. CS is swamped with people learning the dyanmics and mechanics of the game. I know for a fact a lot of the GM team gets petitions for things that are not even fixable by a GM and or can be done by a player. If you haven't seen it before they have Server MSGs going around stating what a petition should and shouldn't include, ect. So yeah that holds up "The Pit" quite a bit. As Sigil racks in some profit they can get more GMs (and designers *COUGH*), and the "noobie" questions won't be as abundant.

I personally bind a majority of my gear. The gear that is sub-par (random drops, not things from major questlines or named drops) I'll leave unbound. If I die and need to do a CR then I bust out some of my spare gear in my saddlebags. Botta boom botta bing. Plus I can sell that gear later on when I do replace it with a Rare+ piece If you are leveling slower and enjoying the game at your own pace, awesome. It may be easier for you if you're playing with some friends/guildmates that will be by your side a majority of the time to not bind your gear so you can sell it off and rack in some coin when you get an upgrade. I say that because they can help you with your CR if you don't have adequate backup gear and all that jazz. In the end you'll have more coin than most players I'm sure

Back to the game. I'm slacking compared to my guildmates

*edit* Just curious, since the thread is semi-derailed already... How are you guys like the exp curve and progression rate?

[WillzZz]

I love it, because as I said in another thread, I don't really have to wait on anything (exception: The graveyard east of Veskal's exchange is always overcamped and has uber slow respawn! Good luck fighting the other 3 groups for 15 mobs.)

Then again, the highest character I have is 21. Right now my Psionicist is 15, and I get around .66% a kill at that graveyard, which is significantly faster than the surrounding quests. OTOH, I run my friend through the surrounding quests, and he got about 2.5 levels in the time it took me to get 1 (He's 3 levels lower)

I prefer grindier games, but we'll see if the spawn rates keep up. The last thing I want is for spawn rates to make this into more of an EQ-style "waiting" game. How are 30+ Dungeons?

At the very least I'm very much looking forward to each individual level, and feel like I'm accomplishing SOMETHING, versus a WoW or EQ2 where levels fly by.

[Soygen]

Originally Posted by EmiliaEQ

And we just got confirmation from Aradune 100K+ subs.

Not to nitpick, but he didn't say 100k subs. He just said 100k, which could be boxes sold or even boxes shipped. Hopefully he'll give a less vague answer if allowed.

[Bongk]

Originally Posted by vynde

bug fixing is more important than CS. without the bugs there wouldnt be a need for alot of CS

hello dumb statement, it is not the same people doing both things, programmers don't do CS and GM's don't do code. CS is just as important as any other area of the game if not more important.

[Draegan]

Originally Posted by Bongk

hello dumb statement, it is not the same people doing both things, programmers don't do CS and GM's don't do code. CS is just as important as any other area of the game if not more important.

I think he means from a budgetary standpoint. Put all your money into debugging the game before you start hiring more and more GMs.

[Vinen]

Originally Posted by WillTR

I love it, because as I said in another thread, I don't really have to wait on anything (exception: The graveyard east of Veskal's exchange is always overcamped and has uber slow respawn! Good luck fighting the other 3 groups for 15 mobs.)

Then again, the highest character I have is 21. Right now my Psionicist is 15, and I get around .66% a kill at that graveyard, which is significantly faster than the surrounding quests. OTOH, I run my friend through the surrounding quests, and he got about 2.5 levels in the time it took me to get 1 (He's 3 levels lower)

I prefer grindier games, but we'll see if the spawn rates keep up. The last thing I want is for spawn rates to make this into more of an EQ-style "waiting" game. How are 30+ Dungeons?

At the very least I'm very much looking forward to each individual level, and feel like I'm accomplishing SOMETHING, versus a WoW or EQ2 where levels fly by.

About the same but they are so massive and encourage movement that you could have two groups a few rooms away and never notice it.

[Bongk]

Originally Posted by Draegan

I think he means from a budgetary standpoint. Put all your money into debugging the game before you start hiring more and more GMs.

huh? debugging is done in beta and on test servers. Becuase they did not do this and went live in such a buggy state they KNEW they would need a shitload of GM's and not having them is not acceptable to me.


I have died at least 6-7 times now due to simply zoning and popping into the next zone floating in the sky dead with an unretrievable tombstone and got no customer service any time, twice I was told by a gm hat they do not help with bug issues or give back exp lost to bugs. If there was any one reason that would make me quit at this point that would be it. Yes it would be nice in a perfect world to just have all the bugs gone, but that will never happen in any game.

Customer Service is everything especially this early in a game. I have never waited as long in any game as I have for petitions in ths game (12 hours being highest, 6 hours being lowest) only to be told basically to fuck off and not bother them. There is nothing more important that corpse and death bugs, who gives a shit if timmy is bitching about gays or race or religion. That is what /ignore is for. There is no slash command to get back my body witht the experience I lost do to in game bugs.

Saying that it is ok to not have CS service as they cannot afford it when you have no idea whatsoever what they can and cannot or saying it is ok to skimp on CS to hire more programmers is not acceptable to me or the group I play with at all.

Unfortunately I started playing with 6 people, I havent seen them in 4 days now. It has just been me soloing and the reason is Customer Service, Each and every one of us has had bad experiences.