can't connect to network

dumdee777 · 09-02-2007, 03:19 PM

Can't connect to my home network. Was browsing the internet fine this morning, then all of a sudden, I lost connection. Thought my isp went down, but checked the other computers on the network, and they can connect to the internet fine. Any clue as to what happened?

Only conclusion I've come down to is that my network adapter died on me. But I have no idea how to tell.

MrGraham · 09-02-2007, 03:41 PM

Holy crap include some details if you're going to ask such a mundane question.

If it says MEDIA DISCONNECTED for your connection status then there is a problem with the port on the router, the card on your computer, or the cord that connects them.

IF IT DOES NOT THEN

start -> run -> cmd

ping google.com
ping 72.14.207.99
ipconfig

and paste results here.

dumdee777 · 09-02-2007, 03:50 PM

Sorry, not familiar with this stuff. Here's the results.

ping google.com:

Ping request could not find google.com. Please check the name and try again.

ping 72.14.207.99:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 72.14.207.99:
Packets: Sent = 4, Received = 0, Lost = 4 <100% loss>,

ipconfig:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 169.254.107.235
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Oh, and status says its "connected". Packets sent/received remain 0.

dumdee777 · 09-02-2007, 04:17 PM

I disabled my connection, and tried enabling it again, but says connection failed. So now the status is "disabled".

Gudrid · 09-02-2007, 04:18 PM

If this is WinXP or Vista...

Disable your software firewall if you have one and try to ipconfig /renew. If it says dhcp timeout then type netsh i i r r and hit enter, it doesn't have an output. Reboot the comp and run ipconfig again, if the ip is still 169 then you may want to reinstall your adapter. Also if you don't care, try resetting your router even if other comps are working.

If you don't get a dhcp timeout error when you try to renew, then post the error you get.

dumdee777 · 09-02-2007, 04:23 PM

I am using winxp, I'll give that a try. Also, I've restarted my comp and router a couple times already, unplugged everything, too. I'll try it all again. Will post results in a minute.

dumdee777 · 09-02-2007, 04:26 PM

Ok, I tried ipconfig /renew, and it says there is no adapter that can run that operation or something. Earlier, I checked my network adapter under hardware devices, and it said it was working properly. After disabling it, it says no drivers installed for it. And it won't let me enable it again. Should I reinstall the drivers?

Gudrid · 09-02-2007, 04:27 PM

Quote:

Originally Posted by dumdee777

Should I reinstall the drivers?

yes

Twobit Whore · 09-02-2007, 04:30 PM

Your NIC is dead.

dumdee777 · 09-02-2007, 04:46 PM

Not sure what to do. Uninstalling the drivers, makes it freeze my computer. I am using a NVIDIA Nforce3 board. So, is it just my NIC that is dead? If so, are there any cheap alternatives to replace it like a USB adapter?

Twobit Whore · 09-02-2007, 04:59 PM

You can get a PCI slot network card for like 20 bucks.

dumdee777 · 09-02-2007, 06:46 PM

Well, just bought a new pci adapter card. But still no luck in fixing the problem. I put it in my computer, installed the drivers, but it doesn't seem to notice the new hardware because the old one is still installed. I tried disabling or uninstalling the drivers of the dead NIC, but it keeps restarting my computer automatically.

Twobit Whore · 09-02-2007, 06:50 PM

Go into the BIOS and disable the onboard network controller.

dumdee777 · 09-02-2007, 07:34 PM

Thanks alot, that fixed it. Thanks everyone for all the help.

Hachima · 09-02-2007, 11:42 PM

IP Address. . . . . . . . . . . . : 169.254.107.235

that means your card wasn't getting an IP address from the DHCP server (probably your router)

It doesn't always mean the card is bad. There is spyware crap that will cause that symptom. Spybot will often fix it. I'd run that just in case you have something bad on your system before it screws up your new card.

09-02-2007, 03:19 PM	#1 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	can't connect to network Can't connect to my home network. Was browsing the internet fine this morning, then all of a sudden, I lost connection. Thought my isp went down, but checked the other computers on the network, and they can connect to the internet fine. Any clue as to what happened? Only conclusion I've come down to is that my network adapter died on me. But I have no idea how to tell. Last edited by dumdee777 : 09-02-2007 at 03:31 PM.

09-02-2007, 04:30 PM	#9 (permalink)
Twobit Whore Insert Quarter Join Date: May 2006 Posts: 9,070 -23 Internets	Your NIC is dead. __________________ I got a list of demands written on the palm of my hand. I ball my fists and you gonna know where I stand.

09-02-2007, 04:59 PM	#11 (permalink)
Twobit Whore Insert Quarter Join Date: May 2006 Posts: 9,070 -23 Internets	You can get a PCI slot network card for like 20 bucks. __________________ I got a list of demands written on the palm of my hand. I ball my fists and you gonna know where I stand.

09-02-2007, 06:50 PM	#13 (permalink)
Twobit Whore Insert Quarter Join Date: May 2006 Posts: 9,070 -23 Internets	Go into the BIOS and disable the onboard network controller. __________________ I got a list of demands written on the palm of my hand. I ball my fists and you gonna know where I stand.

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09-02-2007, 03:41 PM	#2 (permalink)
MrGraham Registered User Join Date: Sep 2006 Posts: 922 +1 Internets	Holy crap include some details if you're going to ask such a mundane question. If it says MEDIA DISCONNECTED for your connection status then there is a problem with the port on the router, the card on your computer, or the cord that connects them. IF IT DOES NOT THEN start -> run -> cmd ping google.com ping 72.14.207.99 ipconfig and paste results here.

09-02-2007, 03:50 PM	#3 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	Sorry, not familiar with this stuff. Here's the results. ping google.com: Ping request could not find google.com. Please check the name and try again. ping 72.14.207.99: Destination host unreachable. Destination host unreachable. Destination host unreachable. Destination host unreachable. Ping statistics for 72.14.207.99: Packets: Sent = 4, Received = 0, Lost = 4 <100% loss>, ipconfig: Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : IP Address. . . . . . . . . . . . : 169.254.107.235 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Oh, and status says its "connected". Packets sent/received remain 0.

09-02-2007, 04:17 PM	#4 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	I disabled my connection, and tried enabling it again, but says connection failed. So now the status is "disabled".

09-02-2007, 04:18 PM	#5 (permalink)
Gudrid Registered User Join Date: Nov 2004 Posts: 351 -1 Internets	If this is WinXP or Vista... Disable your software firewall if you have one and try to ipconfig /renew. If it says dhcp timeout then type netsh i i r r and hit enter, it doesn't have an output. Reboot the comp and run ipconfig again, if the ip is still 169 then you may want to reinstall your adapter. Also if you don't care, try resetting your router even if other comps are working. If you don't get a dhcp timeout error when you try to renew, then post the error you get.

09-02-2007, 04:23 PM	#6 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	I am using winxp, I'll give that a try. Also, I've restarted my comp and router a couple times already, unplugged everything, too. I'll try it all again. Will post results in a minute.

09-02-2007, 04:26 PM	#7 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	Ok, I tried ipconfig /renew, and it says there is no adapter that can run that operation or something. Earlier, I checked my network adapter under hardware devices, and it said it was working properly. After disabling it, it says no drivers installed for it. And it won't let me enable it again. Should I reinstall the drivers?

09-02-2007, 04:46 PM	#10 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	Not sure what to do. Uninstalling the drivers, makes it freeze my computer. I am using a NVIDIA Nforce3 board. So, is it just my NIC that is dead? If so, are there any cheap alternatives to replace it like a USB adapter?

09-02-2007, 06:46 PM	#12 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	Well, just bought a new pci adapter card. But still no luck in fixing the problem. I put it in my computer, installed the drivers, but it doesn't seem to notice the new hardware because the old one is still installed. I tried disabling or uninstalling the drivers of the dead NIC, but it keeps restarting my computer automatically.

09-02-2007, 07:34 PM	#14 (permalink)
dumdee777 Registered User Join Date: Jan 2005 Posts: 438 -4 Internets	Thanks alot, that fixed it. Thanks everyone for all the help.

09-02-2007, 11:42 PM	#15 (permalink)
Hachima Registered User Join Date: Oct 2004 Posts: 1,698	IP Address. . . . . . . . . . . . : 169.254.107.235 that means your card wasn't getting an IP address from the DHCP server (probably your router) It doesn't always mean the card is bad. There is spyware crap that will cause that symptom. Spybot will often fix it. I'd run that just in case you have something bad on your system before it screws up your new card.