Tech question

Haradek Shadowstalker · 02-09-2008, 07:53 PM

I have a Dell XPS system running XP pro. for a while now I notice that when I reset or turn off the system it goes thru "exiting, saving settings, then shutting down" it hangs up on the windows shutting down part. And I will have to hit the power switch manually.

Would this be a registry problem? And if so would getting a registry repair program fix? Which one ?

Any advise would be great, thank you
~H

Hachima · 02-10-2008, 10:48 AM

How long have you let it wait during that process? Some updates install at shutdown and it could take 30 min on a slower pc.

Haradek Shadowstalker · 02-10-2008, 12:43 PM

I usually wait about 5 minutes. Next time I try it I will leave it for 30, maybe that would clear it up? If it works.

~H

Haradek Shadowstalker · 02-10-2008, 12:46 PM

Heres my dx info

Time of this report: 9/12/2007, 14:33:19
Machine name: D97C2QB1
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXG061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 1.1.3
Processor: Intel(R) Pentium(R) D CPU 3.00GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 760MB used, 3177MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Hachima · 02-10-2008, 02:21 PM

You may also want to try

http://www.microsoft.com/downloads/d...displaylang=en

Which also writes to the event log the actions it takes, if further troubleshooting needs to take place.

02-09-2008, 07:53 PM	#1 (permalink)
Haradek Shadowstalker Registered User Join Date: Feb 2004 Location: Boston, Ma Posts: 98 -2 Internets	Tech question I have a Dell XPS system running XP pro. for a while now I notice that when I reset or turn off the system it goes thru "exiting, saving settings, then shutting down" it hangs up on the windows shutting down part. And I will have to hit the power switch manually. Would this be a registry problem? And if so would getting a registry repair program fix? Which one ? Any advise would be great, thank you ~H __________________ Haradek Shadowstalker EQ,EQII,DAOC,SWG,AO,WOW,Planetside

02-10-2008, 12:43 PM	#3 (permalink)
Haradek Shadowstalker Registered User Join Date: Feb 2004 Location: Boston, Ma Posts: 98 -2 Internets	I usually wait about 5 minutes. Next time I try it I will leave it for 30, maybe that would clear it up? If it works. ~H __________________ Haradek Shadowstalker EQ,EQII,DAOC,SWG,AO,WOW,Planetside

02-10-2008, 12:46 PM	#4 (permalink)
Haradek Shadowstalker Registered User Join Date: Feb 2004 Location: Boston, Ma Posts: 98 -2 Internets	Heres my dx info Time of this report: 9/12/2007, 14:33:19 Machine name: D97C2QB1 Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Dell DXG061 BIOS: Phoenix ROM BIOS PLUS Version 1.10 1.1.3 Processor: Intel(R) Pentium(R) D CPU 3.00GHz (2 CPUs) Memory: 2046MB RAM Page File: 760MB used, 3177MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode __________________ Haradek Shadowstalker EQ,EQII,DAOC,SWG,AO,WOW,Planetside

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02-10-2008, 10:48 AM	#2 (permalink)
Hachima Registered User Join Date: Oct 2004 Posts: 1,758	How long have you let it wait during that process? Some updates install at shutdown and it could take 30 min on a slower pc.

02-10-2008, 02:21 PM	#5 (permalink)
Hachima Registered User Join Date: Oct 2004 Posts: 1,758	You may also want to try http://www.microsoft.com/downloads/d...displaylang=en Which also writes to the event log the actions it takes, if further troubleshooting needs to take place.