San Diego Better Business Bureau. Quote:
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 119
Number of complaints processed by the BBB in last 12 months: 37
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Hmm....
Quote:
Customer Service Issues: 42
Outcome of all complaints -
Resolved: 38; Company made every reasonable effort to
Resolve: 4
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Quote:
Product Quality Issues: 33
Outcome of all complaints -
Resolved: 33
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I'd say it is time for the masses to talk to the BBB. /shrug.