| Just reinstalled playonline to login my account that hasn't been in use for 2 years, after logging in, it said the acct was closed and prompted me to reactivate, which it let me do without hassle. My FFXI stuff is still registered etc.
If you're 100% sure you didn't cancel the playonline account, are you sure you have the right passwords? And the right manual/id? Dunno if you're in a situation where multiple people in your home would have a copy.
Also, I got some account and playonline password does not match crap when I tried logging in, but leaving the account password blank ended up working for me. Just tested with an old friend's info too, and set the account name to something totally random and put in the playonline stuff properly and it worked fine. So give that a shot if you haven't.
And not really trying to defend their crappy account mismanagement but...
The way it's setup there is no reason to ever unsubscribe/delete your playonline account. It's completely free, the first content id/char you subscribe for is 14.99 or whatever, so when you quit, you cancel that and you're done being billed.
So if you quit for 3 months after canceling just your content id, the character would be gone, but you would still be able to use your existing registration codes to buy a new content id. | 