| Not including changes in patch notes is one of the common things over the history of MMOs that have annoyed players. I'm confused as to why you would rely on one guy sifting through emails to compile a list of what changes were made. I must be missing something...
Could you not setup a central changelog where there is a central database which a coder is required to input what changes he has made? It would be no extra work at all for them. In fact you could even have it take the email they are sending and parse the text into the changelog. At patch time, all the changes made could be generated into one document, which could then be edited or reworded as needed.
I bet you could get someone from the community to create a web based script to handle that in an hour or less. No more complaints about missed changes in patch notes, because every change done would be recorded and every change made to that build would be documented...
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-Ru
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