Quote:
Originally Posted by Ngruk CS will be something that will remain at the top of our priority list no matter where we are as a company.
If you don't guarantee your customers the service they expect when they invest financially and emotionally in your products, and company, you have an ex-customer waiting to happen.
It's another reason why naming the President we did was such an important event in this companies life, Brett gets it in ways that will matter to us, and to you. |
So I dunno if this would count as game insight (which you said will not be introduced here) but I'll try anyway. If CS is a top priority, has the team discussed and/or agreed on an approach to the 3rd party market? I ask 'cause people like Smed say problems with item/account traiding account for a large part of the CS budget. I guess that's making a big assumption that there are plans for an economy at all.
If you can't comment on that, we'll settle for the low down on how Matsuzaka is looking and is he gonna be worth it.