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Originally Posted by Twobit Whore  EQ was definitely this way. Back when it was brand new, CS wasn't a nightmare, things were often recitified with little hassle. Over time, and I'm not gonna point at SOE, things went downhill fast. The biggest mistake imo was removing server GMs and going global.
With WoW, I find the opposite. Early on, they were clearly understaffed and petitions could take days to be answered, but as time went on, the CS department grew and realized that good CS was a good thing for the game and playerbase.
VG? Well, noone can say yet.. but starting off bad isn't a good thing in today's market. |
yeah well CS does sound like its a nightmare on vg. people falling through bridges and GMs not summoning their corpses fucking sucks.
