Quote:
Originally Posted by Twobit Whore  It's not necessary to be considered bare-bones token customer rep. For it to be good CS, people need to come away from the experience feeling that the powers that be did everything within reason to ensure that the problem was fixed. "Sorry, we can't do anything about that, is there anything else I can (not) do for you?" doesn't quite qualify. |
I find it a bit alarming how usually games start out with excellent CS and once the game has a good number of subscribers the CS takes a dive. with vg, its pretty sucky now so i wonder if it'll stay at this level or drop even more.
