| Thank fucking christ people are starting to pick up on that.
People need to stop thinking Blizzard are out to make all their customers super duper happy. They aren't. They're trying to keep as many people playing as possible while spending the least amount of resources to keep them. If keeping a customer costs more than losing him would, guess what, you're fucked. Game companies are trying to make money just like everyone else. If you're the kind of customer that requires a lot of resources to keep playing, yet you're part of a small customer group, you aren't going to get your way. Ever. Bob and all his other 5-man gobbling friends are exactly those customers. |