Quote:
Originally posted by Awanka
No, the players don't have a right to bother GMs with retarded questions that they should look up themselves. The GMs are there to prevent game violations and enforce rules, not to act as personal tour guides to dipshits. If I was a gm and I got a question asking if pets are in after a patch, I would ban that person's account. |
At the risk of encouraging more stupidity in this thread...
Where exactly do you think he was able to look this up? How do you know he didn't try?
Not to mention that you're apparently clueless about how doing support for a game like this actually works. Customer service personnel spend a large portion more of their day answering player questions than they do playing cops; this is as it should be, especially considering how hard Blizzard works to make it difficult to get an answer to questions through other means (I /dare/ you to suggest posting in the cesspool that is the WoW forums as a means to get answers to a question).
If you know anything about customer service other than working the fry station at McDonalds, you know that customer retention is a primary duty of customer service personnel, and guess what? Players that get their questions answered, in a complete and timely fashion, when they have them...tend to stay!