| Part of the rage at stuff like the node bug is that we know how tiny and silly it is, and think we know how easy it would be to fix. Loading up the zone file and fixing a z-coordinate shouldn't take up an afternoon.
Now maybe something is fucked (be it internal process, be it your toolset, be it spaghetti code, be it whatever) and doing that *does* take up more than 30sec of work. That's its own problem.
And if these tiny things always get pushed off until the higher priority things are fixed... they'll never get fixed. There will always be bigger fires.
Now maybe you setup something were a certain volume of tiny stupid things get an aggregate listing and higher priory in the queue. We've all seen that x.x.1 patch whose patch notes are 8 pages long but only 400k download.
Perhaps its simply a coder who decides he's tired of looking at this on his list and/or explaining why its not fixed yet on the forums/to the forum guys and thus, works through his morning coffee break to get'er'done. We've seen that too.
Unfortunatly, other than simply treating each of us like GOD, there's no right way of doing it.
Communication, hopefully by folks who haven't proven themselves to be worthless asshats (yet), is the key to making the bitter pills go down easier.
__________________
Macrabra of Dragonblight
| 