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Originally Posted by Ngruk  I've often wondered what 'you' mean, as players, when you say/scream/whine/yell/cry/legitimately complain about companies 'not listening' or being 'open' to player input/feedback during an alpha or beta.
What's the expectation? This thread could go wildly askew if people give asshat answers |
Nice way to sidestop folks asking for more info about your game. Kudos.
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Fruitless line of inquiry. Devs are always going to think they're smarter/know more than the playerbase, and (depending on the playerbase) they may be right. Exceptional beta testers are going to get lost in the crowd.
The information flow is something like beta tester -> bug report form -> internal QA guy -> a different bug report form/tracking list -> internal tester -> a confirmed bug report form (prioritized) -> development manager -> a bug tracking list (prioritized) -> development guy (maybe bug gets fixed). There's so many ways this can get screwed up, it's amazing any bugs reported by outside beta testers ever get fixed -- if they do get fixed it's probably because an internal tester/developer reported and prioritized it. The exception is for those few bugs reported by many, many people.
That's why Zehn's underground node has never been fixed -- maybe a Blizz dev will read this thread and fix it now.
