[Genjiro]

A lot of those bug and/or patch problems could be fixed, but there always seems to be a chain of people who want things done right and those who are just there for a paycheck who really didn't care much.

Scott asked my guild to test some raid content for them when in EQ2, and we would find literally game/zone breaking bugs which I would send them info back about which never fucking got fixed. Sometimes the fix was as simple as moving spawns to a new place (hi2ufroglok raid zone) so they wouldn't get stuck under the world in zone geometry and screw up the entire script and then break the whole zone and lock you out for days (goddamn that was so retarded). Same exact thing happened when we beta tested their Bloodline Chronicles xpac, and in each case it was like a month and a half from when we tested it, *with their devs on hand with us*, to when it got shipped live and was never ever fixed (ie, it was in the same shape as it was when we first tested it out).

It's infuriating when we would take weekend time (when we didn't raid) to help them get their shit straight and they would just say "oh well", and ship it broken anyways. Was a complete waste of our time, and it was obvious that Mr. R.U. didn't give two shits about their raid content and was a complete buffoon (dude tried to say we exploited right in front of his face, on the test server doing them a fucking favor...we had a good laugh about that).

You definitely need people in charge who hold the game to the same standard that say, the lead producer does (if they care like Hartsman did), because you end up with the half polished turds getting sent out the door that we had to deal with. Whoever is in charge of giving the green light for patching/shipping needs to be completely anal about making sure bugs get fixed. I can pretty much guarantee you our experience was somehow a giant clusterfuck of a chain of command getting the bugs sent to the right people, and somewhere along the way it ended up getting swept under the rug.