| PS beta support from the devs was pretty decent, although they tended to utterly dismiss any comments from beta testers that threatened to shake up their view of how the game should be.
I would have thought that by now, MMORPG developers would have somewhat done away with the 'them vs us' mentality, given the history of EQ and how many times the playerbase was actually right about stuff, despite the devs trying to put their head in the sand. Listen to your betatesters, especially the ones that take the time to analyse your game and present you with numbers that support their issues.
So while the Planetside developers communicated alot with players, (i.e. respect) it 'seemed' being fanboish garnered you more ear time than actually trying to provide some constructive criticism (i.e.: not mouth-frothing rants) or to voice concerns about the balance of the game. (i.e. disrespect).
Some of this, I'm sure, is derived from Sony Corporate demanding the game be done instead of letting them cook it for another quarter. (So they can buy more time for SWG) | 