Hi. We're having an Exchange problem at work, and was wondering if anyone has experienced this. I'm not part of the email team but I'd look really cool if I figured it out.
I will use uberguilds terms to explain it as I do not know the proper terms and I'd rather not say specific internal company names etc..
Let's say that FOH is an organization underneath Uberguilds. You can send
dark.millie@uberguilds.org an email and the server at uberguilds.org knows to pass that on to
dark.millie@foh.uberguilds.org. You can send email straight to
dark.millie@foh.uberguilds.org, but people don't want to, because they want uberguilds to appear uniform from the outside.
Anyways, I'm standing up a new guild under Uberguilds, we'll call it the Little Timmys, LT for short. So my new mailing addresses are
joe.user@LT.uberguilds.org.
Now, problem arises when my users on LT.uberguilds.org send to foh.uberguilds.org. If they send to
dark.millie@uberguilds.org, the entire message body gets blanked out. It still goes through with no errors. If they send to
dark.millie@foh.uberguilds.org, it works every single time. This is only emails from LT, no other organization under uberguilds. It is 100% replicatable. However, it only affects one exchange server under foh.uberguilds.org (there are many).
So I'm trying to figure out what could possibly be going different for this one exchange server. The only thing I can see is it's using a different DC.
Any suggestions on where to look?
I've tried Plain text vs HTML vs RTF, that's not it.